LEGAL NOTICE AND PRIVACY POLICY
1.- IDENTIFICATION DATA
Website: www.kiwandalabs.com
Owner: Trakio Solutions SL (from now on, “KIWANDA LABS”)
Tax ID:B05451869
Registered Office: Edificio Quercus IP, Rua Letonia, 2 – B1.6, Polígono Empresarial Costa Vella, 15707 Santiago de Compostela (A Coruña)
Email address: proyectos@kiwandalabs.com
2.- CONTENT OF THE WEBSITE
2.1 We inform you that KIWANDA LABS owns all the intellectual and industrial property rights of the website, as well as the elements contained therein (for example, images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.)
2.2 The KIWANDA LABS website consists of texts intended to inform its users and customers. Any error or omission in the generated content will not make KIWANDA LABS responsible in any case.
2.3 KIWANDA LABS is not responsible for those contents that its users will have access to through third-party links contained on our website. The use of these third-party links does not imply that KIWANDA LABS has approved the contents of external pages. In turn, it is reported that KIWANDA LABS has the consent to use third-party trademarks that appear on the website.
3.- PRIVACY POLICY AND PERSONAL DATA PROTECTION Through this Privacy Policy, the user is informed in a clear, precise, and concise manner. If the user accepts it, they give us their consent in a free, informed, specific, and unequivocal way for KIWANDA LABS to process their personal data, in accordance with the General Data Protection Regulation of the European Union (hereinafter “GDPR”).
1.- WHO IS RESPONSIBLE FOR THE PROCESSING OF THE USER’S DATA?
2.- WHAT INFORMATION DO WE COLLECT AND PROCESS FROM THE USER?
3.- FOR WHAT PURPOSE DO WE PROCESS THE USER’S PERSONAL DATA?
4.- WHAT IS THE LEGITIMACY OF PROCESSING THE USER’S DATA?
5.- HOW LONG WILL KIWANDA LABS PROCESS THE USER’S PERSONAL DATA?
6.- TO WHOM WILL THE USER’S PERSONAL DATA BE COMMUNICATED?
7.- WHAT ARE THE USER’S RIGHTS?
8.- HOW CAN COMMERCIAL AND PROMOTIONAL COMMUNICATIONS BE REVOKED?
9.- WHAT SECURITY MEASURES DO WE HAVE IMPLEMENTED?
10.- WHEN DO WE MODIFY THE PRIVACY POLICY?
1.- WHO IS RESPONSIBLE FOR THE PROCESSING OF THE USER’S DATA?
Owner: Trakio Solutions SL (from now on, “KIWANDA LABS”) Tax ID: B0541869 Registered Office: Edificio Quercus IP, Rua Letonia, 2 – B1.6, Polígono Empresarial Costa Vella, 15707 Santiago de Compostela (A Coruña) Email address: proyectos@kiwandalabs.com
2.- WHAT INFORMATION DO WE COLLECT AND PROCESS FROM THE USER?
KIWANDA LABS will process the following personal data of the user:
Identification data: name and surname, ID number Contact details: telephone number, email address, and postal address In the case that the user provides data of third parties, they assume the responsibility of having informed them beforehand and having their consent for it, according to article 14 of the GDPR.
3.- FOR WHAT PURPOSE DO WE PROCESS THE USER’S PERSONAL DATA?
KIWANDA LABS processes personal data for the purposes outlined below, depending on the reason for which they have been provided:
a) To carry out the provision of contracted services, maintain the contractual relationship, and follow up on it.
b) To contact, process, manage, and respond to the user’s request, inquiry, incident, or question (whether through email, contact form, or phone).
c) To manage, if applicable, the user’s participation in the private client area.
d) To manage, if applicable, the sending of commercial communications about products and services marketed by KIWANDA LABS via electronic and/or conventional means.
e) To create, if applicable, a user profile to offer them products and services related to KIWANDA LABS according to their interests.
f) To assess and manage, if applicable, the user’s curriculum vitae for selection processes that match their professional profile and carry out the necessary actions for the selection and hiring of staff.
4.- WHAT IS THE LEGITIMACY OF PROCESSING THE USER’S DATA?
The legal basis for processing your personal data for purposes a), b), and c) is the execution of the corresponding service provision, which is a mandatory requirement for it. The legal basis for processing personal data for purposes d), e), and f) is the explicit consent given by the user.
5.- HOW LONG WILL KIWANDA LABS PROCESS THE USER’S PERSONAL DATA?
The data for managing the relationship with the customer and the billing and collection of services will be retained for the entire duration of the contract. Once this relationship ends, the data may be kept for the time required by applicable legislation and until any potential responsibilities arising from the contract expire. Data for managing inquiries and requests will be kept for the time necessary to respond to them, with a maximum period of one year. Data for sending commercial communications and creating commercial profiles of our products or services will be kept for three years. Curriculum vitae data for selection processes will be kept for two years.
6.- TO WHOM WILL THE USER’S PERSONAL DATA BE COMMUNICATED?
The user’s personal data may be communicated to financial entities through which the management of collections and payments is articulated. They may also be communicated to the competent Public Administrations in the cases provided for by the Law.
7.- WHAT ARE THE USER’S RIGHTS?
Any user who provides their personal data to KIWANDA LABS can exercise the following rights:
KIWANDA LABS reminds the user that they have the right to file a complaint with the relevant Control Authority when the user considers that their rights have been violated. Notwithstanding the foregoing, the user may contact KIWANDA LABS to mediate before filing the complaint with the competent Authority.
8.- COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
The user has the right to revoke their consent given at any time for the sending of commercial communications, simply by notifying KIWANDA LABS and indicating that they no longer wish to receive commercial communications. To do this, the user can revoke their consent by referring to their request through the contact details provided in section 1.
9.- WHAT SECURITY MEASURES HAVE WE IMPLEMENTED?
KIWANDA LABS commits to fulfilling the obligation of secrecy of personal data and its duty to keep them, treating the user’s personal data at all times in an absolutely confidential manner, adopting for this purpose the necessary technical and organizational measures to ensure the security of their data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.
10.- CHANGES IN THE PRIVACY POLICY
KIWANDA LABS may modify its Privacy Policy in accordance with the applicable legislation at any time. In any case, any modification of the Privacy Policy will be duly notified to the user so that they are informed of the changes made in the processing of their personal data and, if the applicable regulations require it, the user can grant their consent.
4.- LEGISLATION AND JURISDICTION
Our legal texts are governed by Spanish law. These texts will remain accessible to users at all times from our website. If the parties do not agree to submit to mediation or arbitration beforehand, this legal notice establishes the agreement to submit to the Courts and Tribunals of Santiago de Compostela, expressly waiving any other jurisdiction.